Crash Replacement
Service
ALUTECH offers a crash-replacement-service for our frames and parts.
As it is common for riders to crash now and then we think this service
is a reasonable addition to our program. The CRS works like this: You
send us the broken part or frame and we will send you a replacement.
You only pay the retail
price MINUS 40%
The rules:
This sevice is limited to broken parts, if you scratch or dent your
frame or your rim is slightly out of true it does not qualify for a
replacement. Of course we will check each case and if it is possible
to repair the damage at a cheaper price we will first offer you this
option. The CRS is only valid for the original owner within the first
three years. We reserve the right to exclude parts from this service
if the damge has been caused deliberatly. |